BW Laundry Lab: Where Autumn Turned Into A Learning Season
This autumn, the BW Laundry Lab became the most vibrant place on our calendar. Throughout October and November, partners from all over the country came through — each with their own experiences, questions, and stories from the field.
Instead of organizing one large annual training, we opened our doors to a series of smaller, focused sessions. For us, it was a new rhythm; for our partners, it was an opportunity to learn in a way that suits them best — through training tailored to their real challenges and everyday situations.
It wasn’t just a different format, it was a different atmosphere: concentrated, calm, and genuinely useful.
A Flexible Format That Gives Partners Room To Grow
Every training session looked a little different. Some days, one technician would come in for an intensive one-on-one workshop. On others, two teams from completely different companies would meet in the Lab, each bringing their own situations from the field and experiences.
What everyone had in common was the same advantage: the space to work without rush, with the tourist season finally behind them. In that calm autumn period, when the service tempo slows down, the Laundry Lab becomes the perfect place for professional growth: focused, quiet, and free from distractions.
Theory That Builds A Foundation, Practice That Makes A Difference
Each training began with a short theoretical introduction. Not long, not overly formal, just enough to set the stage before moving into hands-on work.
And then came the real part: working on the machines.
Real models. Real faults. Real situations.
Technicians brought specific cases from the field and tackled them right there in the Lab. No “what-if” scenarios or imagined examples. Everything was connected to real challenges from professional laundry operations.
Knowledge From Two Expert Perspectives
The trainings were led by our specialists, Robert and Kruno. A duo covering everything a service team needs to master.
Robert, our after-sales specialist, brings real-world experience from field interventions, guiding participants through the steps that improve precision and efficiency.
Kruno, head of service parts, offers insight into the heart of every machine: its components, their roles, characteristics, and service life.
This combination of expertise helps our partners understand both the machines and the processes better, while also making fieldwork easier to plan and execute.
Results That Raise The Quality Of Service Work
What participants appreciated most was how personal and relevant the training felt. There was no standard program, no unnecessary content — the sessions evolved around the real questions and challenges they brought with them.
The results were immediate: more accurate diagnostics, faster interventions, safer procedures, and fewer uncertainties in daily work.
That was autumn in the Laundry Lab: practical, focused, and truly valuable.
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