One team at a service training above the clouds

Anja Kovačić / 09.12.2024.
Servisni trening na Sljemenu

We held another unforgettable service training for our distributors and service technicians, this time in the enchanting setting of Sljeme, at 1033 meters above sea level. Two days of education, networking, and fun in the beautiful Tomislav Dom offered the perfect combination of work and relaxation.

We are delighted to organize this event each year, bringing together our extensive network of service technicians to provide them with new knowledge, advice, and support from Bijeli Svijet.

DAY ONE: A BLEND OF EDUCATION AND FUN IN NATURE

Our training began with a cable car ride to Sljeme, an incredible experience for participants visiting this destination in Zagreb for the first time. The breathtaking nature left everyone speechless. Our first stop was Vidikovac, where we warmed up with a must-have mulled wine. The evening continued with a lavish dinner at Tomislav Dom, followed by live music. The night was filled with music, dancing, and laughter, creating memories that will last a lifetime.

DAY TWO: EDUCATION AND EXPERIENCE EXCHANGE

The second day was dedicated to education and technical training. In a relaxed yet professional atmosphere, our distributors and technicians from Croatia, Serbia, Slovenia, and Macedonia learned how to solve common technical challenges with expert guidance. Live demonstrations on the equipment enriched the training, enabling participants to gain practical knowledge for troubleshooting in laundry operations.

 

Particularly engaging was the session on industrial GMP ironing rollers, including a hands-on demonstration using a GMP roller at the Tomislav Dom laundry facility.

 

FOCUS ON AFTERSALES SUPPORT

As part of our commitment to high-quality aftersales service, these training sessions are vital for maintaining exceptional service standards. We are proud of our service technicians, whose expertise ensures every washing machine operates flawlessly. At the end of the training, participants received certificates of attendance along with small gifts of appreciation as a gesture for their efforts and contributions.

This two-day event was more than just technical training—it was a time for bonding, learning, and enjoyment. We extend our gratitude to everyone who participated and contributed to the event’s success. Be sure to check out the photo gallery to see how much fun we had — our smiles will say it all!